UPDATE ON PARTS OF THE CITY EXPERIENCING DISRUPTIONS DUE TO DEPLETED STORAGE LEVEL AT EMERALD RESERVOIR - April 14, 2021

The City would like to update residents on the water disruptions some areas are experiencing. We are still currently unable to supply water to a large area of the Metro due to the depleted storage level at Emerald Hill Reservoir.

Last night's fault at the Churchill Water Treatment Works has since been repaired at 16H00 on 13 April 2021, however the system has failed to recover and Emeraldhill reservoir and is currently at 1,3%.

With day peak demand and draw off, the system is not likely to recover today. The system is vulnerable due to the ongoing drought and water production deficit and therefore we are not able to provide 100% assurance that water will be restored sooner.

At this stage, no time frames are available and the water provision continuity plan will be through water trucks.

Areas that will be experiencing water disruptions / low pressure are currently:

1. Walmer 1st to 6th Avenue

2. Walmer Township, Gqeberha

3. Glen Hurd

4. Newton Park

5. Schauderville

6. Mangold Park

7. Greenacres

8. Perridgevale

9. Adcockvale

10. Parsons Hill

11. Glendinningvale

12. Mill Park

13. Linkside

14. Mount Croix

15. Greenacres Hospital

16. St George's Hospital

17. Richmond Hill

18. High lying areas of Central

19. Miramar

20. Greenshields Park

21. Walmer Heights

Water trucks have been deployed to the locations below. Kindly note that the trucks may leave to fill up however, they will return to these locations. More locations will be added during the course of the day.

1. Builders Warehouse, Walmer heights

2. Greenacres Hospital

Residents are urged to reduce consumption and only use water for essential purposes

If you are struggling to access your favourite read on our e-library (http://nmbm.overdrive.com), we identified the technical issue and can fix the problem. Kindly send your e-library card numbers to ksiwa@mandelametro.gov.za or send a WhatsApp message to 0713040394 for assistance.

SUSPENSION OF E-NEWSPAPER AND E-MAGAZINE SERVICES

The NMBM Library services regret to inform its NMBM community that its e-newspaper and e-magazine service is suspended with immediate effect until further notice due to technical and administrative challenges. The Library service is doing its best to restore normal services. We are hoping to have resolved our challenges within a month.

However, our users may still access the e-book and audiobook service (Overdrive) by going through the municipal website or via downloading the Libby app.

To register for e-books and audiobooks send an email tolibraryadmin@mandelametro.gov.za

We sincerely apologise for any inconvenience caused.

Deputy Director – NMBM Libraries

Mrs. Bongiwe Chigumbu