Assistance to the Poor (ATTP) application & queries
Arrangements to repay arrears in terms of Debt Collection policy
IVR (automated telephone system) registration
Water Rebate application
Estate Late project - Free transfer of property for surviving ATTP beneficiaries
Property rates rebate applications
Property valuation certificate
Copies of municipal statements
Account balance enquiries
Municipal account payments
Pre-paid electricity purchases
Due to the IVR system and Accounts Call Centre being off line as a result of the infrastructure problem, purchase of pre-paid electricity via the municipal app is not possible. Customers can however still purchase pre-paid electricity at any of the 120 pre-paid sale vendors in the city or via WireIt.
Nelson Mandela Bay Municipality would like to inform residents about a planned water shutdown on Thursday, 2 July 2020 in Summerstrand. This is to enable the Nelson Mandela University contractor to tie in the new 450 main pipe that was rerouted to make way for new student accommodation. The water will go off in the morning around 7am and is expected to be restored around 5pm on the same day.
Areas that will be affected will be:
Council for Scientific and Industrial Research (CSRI)
Wool Testing Bureau
Sanlam Student Village
Cheshire Homes and
Nelson Mandela University.
Water tankers will be arranged and stationed at the Cheshire Old Home and Sanlam Student Village. Another water tanker will be on standby during the day to assist with the water outage. We apologise for the inconvenience pending this critical work.
Issued by Nelson Mandela Bay Municipality Communications Office.
Published: 30 Jun 2020, Resolved: 06 Jul 2020RESOLVED
The GIS servers will be undergoing maintenance from Thursday, 2 July 2020 at 16h00 up to and including Monday, 6 July 2020 at 12h00.
The systems affected include CorpGIS, ArcMap and the external GIS Website.
Published: 30 Jun 2020, Resolved: 10 Jul 2020RESOLVED
Korsten Traffic center is closed due to a staff member tested positive for Covid-19. All staff members are now in quarantine. The center will be reopened on 9 July 2020.