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- 041 506 5522
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National
- 0800 701 701
- Email National Hotline
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS OCCURING IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
The team repairing the burst have removed a repair coupling and this will be replaced with a full length pipe tomorrow morning.
Another leak has been discovered further down the pipeline and it is quite saturated. An excavator will be brought on-site tomorrow in order to continue with the repair of the leak.
We sincerely apologise for the inconvenience caused.
URGENT ALERT!!!
WATER DISRUPTIONS MAY OCCUR IN PARTS OF THE CITY AS A RESULT OF A BURST PIPE ON THE EAST / WEST TRANSFER PIPELINE.
The Municipality wishes to inform residents that water disruptions may occur in the Eastern and Western suburbs due to a leak in the water transfer pipeline.
Teams are on-site isolating the section however, this will necessitate the shutdown of the booster pumps, resulting in water shortages if storage is depleted.
An update will be issued as soon as teams determine the extent of the damage.
The following areas may be affected:
1. Rowallan Park
2. Francis Evatt Park
3. Hunters Retreat
4. Bay West
5. Parsonsvlei / Westbrook
6. Morningside
7. Kabega Park
8. Sherwood
9. Westering
10. Cotswold
11. Helenvale
12. Malabar
13. Parts of Schauderville
14. Framesby
15. Sunridge Park
16. Parts of Lorraine
17. Parts of Theescombe
18. Kamma Park
Water tankers have been deployed to the locations below:
1) Old Seaview Road, La Province
2) Rowan Street, Rowallan Park
3) Linton Grange PnP
4) Hunters Retreat Spar
5) Paterson High School, Schauderville
6) Roaming in Barcelona
Tankers may leave to refill however, they will return to the above locations.
We sincerely apologise for the inconvenience caused.
Mount Road substation, Volkskas 6kV Oil Circuit Breaker tripped affecing sections of North End, Central and Govan Mbeki Avenue.
Staff are attending to restoration of supply, no timeframe.
We apologise for the inconvenience caused.
Northdowns substation, Banbury Circuit Breaker tripped affecting sections of Gelvandale and Malabar.
Staff are attending to restoration of supply, no timeframe.
We apologise for the inconvenience caused.
Coega Village circuit breaker tripped at Aloes substation, affecting Aloes, Coega Village, Sityhotyholweni, CJP and St Georges Strand.
Staff is attending outage; there is no estimated timeframe for restoring supply.
We apologise for any inconvenience this may have caused.
URGENT ALERT!!!
URGENT SHUTDOWN OF THE RESERVOIR OUTLET PIPELINE THAT SUPPLIES EASTERN SUBURBS
The Municipality wishes to inform residents that the Water & Sanitation sub-directorate requires a temporary shutdown of the reservoir outlet pipeline that serves the Eastern Suburbs on Wednesday, September 22, 2021 at 08:00 in order to perform maintenance work.
Part of the maintenance work will include an installation of a reservoir zone meter.
The following areas will be affected:
1. Lovemore Heights
2. Providentia
3. Mount Pleasant
4. Salisbury Park
5. Walmer Heights
6. Miramar
7. Sardinia Bay
8. Deer Park
9. Old Seaview Road
10. La Provence
We sincerely apologise for any inconvenience this has caused.
URGENT ALERT!!!
PLANNED WATER SHUTDOWN ON THE WALKER DRIVE PIPELINE
The Municipality would like to notify residents that a planned water shutdown on the Walker Drive pipeline will take place on Tuesday, September 21, 2021.
The 12-hour shutdown is required so that teams can replace a deteriorated, leaking air valve.
A bulk water meter will also be installed on the pipeline during this time.
We expect that the water supply will be restored by late Tuesday evening at the earliest.
Low water pressure or service disruptions may be experienced in the following areas:
1) Sherwood.
2) Ben Kamma and surrounding areas.
3) Lorraine, up to Luniville.
4) Theescombe.
5) Lakefarm.
We apologise for any inconvenience this may cause.
The Banbury 6kV Oil Circuit Breaker at Northdowns substation tripped, affecting a large area of Algoa Park.
Staff are working to restore supply; no timeframe is available.
We apologise for any inconvenience this has caused.
TDS Circuit Breaker tripped at Tembani substation, affecting Tembani, De Staff, and Murray Park.
Staff are working to restore supply; no timeframe available.
We apologise for any inconvenience this has caused.
SERVICE DELIVERY CALL CENTRE TEMPORARILY CLOSED DUE TO A REPORTED COVID-19 CASE
SEPTEMBER 16, 2021
The Municipality wishes to inform residents that, due to a reported COVID-19 case, the Service Delivery Call Centre will be temporarily closed until Friday, September 17, 2021, at 18:00.
Before staff can return safely to call centre offices, the premises must be properly fumigated and all other work place COVID-19 protocols followed.
The fumigation team can only assist us tomorrow afternoon therefore, operations at the centre can only resume at 18:00.
During this time, residents can send queries to waterleaks@mandelametro.gov.za or use the Municipal App.
We thank the residents for their patience and cooperation, and we apologise for any inconvenience this has caused.